Our mission is to provide homeowners with reliable, affordable, and comprehensive protection for their home systems and appliances. We aim to bring peace of mind to families by offering dependable home warranty solutions that help them avoid unexpected repair costs, while ensuring a seamless and positive experience from start to finish.

Through exceptional customer service, innovation, and integrity, we strive to be the trusted partner for homeowners, helping them protect the heart of their homes.


Our Mission

Integrity

We do the right thing, even when it’s not the easiest option. We operate with transparency, honesty, and ethical standards in everything we do. Our actions build trust with our customers, partners, and each other.

Collaboration

We believe in the power of collaboration. We support each other, communicate openly, and work together toward common goals. By fostering a positive and cooperative environment, we are able to achieve more and drive success for both our company and customers.

Innovation

Innovation is at the core of our mission to provide cutting-edge home warranty solutions that make life easier for homeowners. We are committed to continuously improving our offerings through the use of technology, data-driven insights, and creative problem-solving. By embracing new ideas and technologies, we are able to offer smarter, more efficient ways to protect the systems and appliances that matter most in our customers' homes.


Our Pillars

Our Inspiration

We wanted to share a bit of the inspiration behind our company, which is rooted in the hard work and vision of Austin Van de Vyver. Austin’s journey began in the plumbing industry at a young age, where he worked his way up from the ground level. Before venturing into plumbing, he had a background in welding and fabrication, skills that greatly contributed to his success in the trade.

Austin’s dedication to learning and his commitment to putting in long hours allowed him to become one of the most sought-after plumbers in the Metro Detroit area. He worked with the region's top plumbing companies and partnered with several home warranty providers, gaining a deep understanding of the challenges homeowners face.

Through this experience, Austin noticed a gap in the way out-of-state home warranty companies structured their policies. These companies often don’t account for Michigan's unique systems, such as gravity drainage and stormwater management, leaving homeowners without the coverage they truly need. Many of these companies simply don’t understand how storm systems in Michigan homes function, and as a result, they fail to offer the right protection.

Recognizing this problem, Austin devised a plan to create a home warranty company that would better serve Michigan homeowners. His goal was to offer tailored coverage that addressed the specific needs of the region while providing reliable, top-notch service.

Leveraging his extensive connections, industry knowledge, and resources, we are now able to bring homeowners the peace of mind they deserve, offering a warranty service designed with their unique needs in mind.

We’re excited to bring this vision to life and provide homeowners with the protection and support they’ve been missing.

At G.L.H.A you get:

One-on-One Support: A dedicated representative will personally handle your claim and send confirmation within 24 hours. We’ll dispatch a qualified, contractor to inspect the issue and keep you updated every step of the way, ensuring you’re never left in the dark.

Professional Contractors: We understand that getting your home back to normal is a priority. For select programs with a $50 service fee, you'll make the payment when the claim is opened, and we’ll send a professional licensed contractor within 24 hours. The contractor will assess the situation, determine the next steps, and secure any necessary permits. For your safety, our contractors always wear an G.L.H.A ID badge and will notify you in case of delays.

Repair Warranties: G.L.H.A offers a one-year warranty on all covered repairs, ensuring they meet state and local codes and specifications.

Basic Restoration: We’ll restore your curb appeal by covering basic site restoration costs, including backfilling, raking, and reseeding the repair area. If the repair occurs in winter, we'll return in spring to reseed.

Follow-Up: We’ll follow up within 72 hours of your claim to ensure everything is running smoothly. A few weeks after your repair, we’ll send a survey to gather your feedback. We value your input, as it helps us improve our service and ensures your satisfaction.

If you have any questions or concerns during the repair process, please don’t hesitate to call.

(888)344-3679